Shipping Terms

COVID-19 UPDATE - SHIPPING DELAYS MAY OCCUR.

Shipping Policy
Shipping Information Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across American, ensuring that we provide the highest levels of responsiveness to you at all times. 

Please note that the products may take longer to arrive due to the delivery and if you are in a hurry, please double check if you want to order. Or you can always contact our customer service team before ordering.

Please provide add an email address that you use often for the order in case we need to contact you for the delivery or about other service.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.

Deadline for order processing on the same day:

Time zone:(GMT-05:00) Eastern Standard Time (New York)

orders placed before 6 pm on the same day, orders received on the same day can be processed on the same day, orders placed after 6 pm, the order will be processed the next day, and the delivery time will be increased by one day.(Delivery time: Monday-Saturday.The transportation time on Sunday is extended by one day)

 

Track Shipping status: Track My Order

The time frame for order delivery is divided into two parts:
Processing time: 1-3 Working Days.
Shipping time: 10-20 Working Days.

Shipping Fee:
Order Value < $39: $5.99
Order Value  ≥  $39: Free Shipping

Delivery area: United States